CHAPTER II

Physician Payment:
International Trends and Observations

Analysis of Primary Care Patterns of Service in Ontario

For the purposes of this document, primary care service provision was defined in part by the primary care services provided in the OHIP Schedule of Benefits. The Physician Advisory Group in consultation with the OMA Department of Economics determined a methodology whereby all primary care services were identified and coded appropriately. These services were then assigned a relative value in order to determine total primary care expenditures and identify the pattern of services. When considering the review of the present data set there are a number of descriptive points.

  1. The data collected is for the fiscal year 1993-94.

  2. The primary care services extracted for the data set was determined in part by a methodology designed by the Physician Advisory Group.

  3. Identification of the expenditures according to the gender and specialty of the practitioner is of limited value when making any reference regarding practitioner workloads given the differences in practice patterns for both men and women.
With no apologies, it is the interests of this group of practitioners that this paper represents. To a large extent the purpose of this discussion paper is to promote broad-service primary care physicians (GP/FPs) as important, cost-effective health care providers. The stability of this valuable medical resource is dependent on the ability of physicians to practice with equanimity.

  1. Total primary care expenditures:
$1,746,000,000
  1. Primary care expenditures as a
    percentage of total payments in 1993/94:
44%
  1. Primary care expenditures as a percentage
    of the 1993/94 globe:
45%
  1. Total GP expenditures as a percentage
    of total 1993/94 payments:
41%
  1. Total GP expenditures as a percentage of
    the 1993/94 payments:
42%
  1. Percentage of payments to emergency care
    (based on H codes determined by the Group
    to be primary care):
4%
  1. Percentage of total payments for emergency
    care H codes (determined to be primary care) delivered by GPs:
91%
  1. Percentage of total primary care expenditures
    attributed to the top 210 billed codes by Section:

GP Section 69.85% (Males: 81.4%, Females: 18.6%)
Ob/Gyn 3.15% (Males: 80.8%, Females: 19.2%)
Paediatrics 2.00% (Males: 77.3%, Females: 22.7%)
Internal Medicine 1.00% (Males: 89.7%, Females: 10.3%)
Cardiology 0.61% (Males: 90.2%, Females: 9.8%)
Emergency Medicine 0.31% (Males: 82.2%, Females: 17.8%)
Psychiatry 0.09% (Males: 77.7%, Females: 22.3%)

  1. Primary care mental health expenditures as
    a percentage of total primary care expenditures
11%
Note: total primary care mental health expenditures = $190,600,000
  1. Primary care mental health expenditures
    delivered by GPs as a percentage of total
    primary mental health care expenditures:
90%
Note: total primary mental health care expenditures for GPs = $172,300,000
GP mental health expenditure split: 75% male, 24.77% female.

  1. Primary mental health expenditures: GP/non-GP; split by region:
Region GP/FPs Non GPs
Southwest 93.4% 6.6%
Central West 88.4% 11.6%
Central East 89.6% 10.4%
Eastern 91.5% 8.5%
North East 98.8% 1.2%
North West 93.3% 6.7%

  1. Male/female split of primary mental health care
    services by region for GPs:

Region Male Female
Southwest 76.5% 22.5%
Central West 70.8% 29.2%
Central East 75.3% 24.7%
Eastern 75.3% 24.7%
North East 81.8% 28.2%
North West 69.8% 30.2%

Privatization of Health Care

It is apparent that the expansion of private funding for supplementary health care coverage will become a reality, as insurance companies move to assume a greater share of the market in Canada as they branch out from their US interests. An indication of this interest was exemplified in the move by the US insurer Liberty Health to purchase Ontario Blue Cross. Liberty Health is self-described as, "... becom[ing] a leader in new public information systems to assist consumers in making informed choices; ...a partner with other health care providers in helping to foster a preventative care society in Canada," and further asserts that it "will bring supplementary health to the retail market at the street level."

Liberty Health's desire to move into private sector sponsorship was also made apparent in a presentation made by President and CEO Mr. Brian Johnston to the Conference on Public-Private Partnering in Halifax on April 27, 1995. While emphasizing the theme of public and private sector partnerships, Mr. Johnston stated he was not advocating a partitioning of Canadian heath care into a two-tier system of privatization which differentiates between the haves and have-nots, but rather acknowledging that,

"new concepts such as managed care have a place in the health care spectrum, and in fact may hold one of the keys to preventing the publicly-funded system from collapsing beneath its own weight."

Although Canada is unique in its ability to provide to the Canadian public universal coverage of core health care services, based on the definition of medical necessity, the reality is that the public system currently accounts for approximately 70% of all health care expenditures, with the remaining 30% borne by the private sector. A public-private partnership therefore already exists, with the delivery of core services provided by the public system, and supplementary services provided through private coverage. The latter includes coverage for:

  1. disability insurance
  2. supplementary health care insurance
  3. automobile insurance
  4. workers' compensation provided by employer premiums, and
  5. other Employee Assistance Programs (EAPs) such as physical and rehabilitation service programs.
The niche in the Canadian health care system currently held by Liberty Health, for example, is in the area of rehabilitation, with a network established under the name International Managed Health Care. This followed closely on the heels of the recommendation contained in the report commissioned by the Economic Council of Canada in 1991, entitled Sustainable Health Care in Canada, which proposed that replacing high-cost acute care with continuing care, thereby reconfiguring health care facilities, would improve quality of care while targeting cost-containment. According to this concept, cost is contained through early intervention and proactive treatment of both the physical and psychological needs of the patient in multi-disciplinary rehabilitation clinics, with treatment coordinated or overseen by physicians.

Managing Patient Care: Is Managed Care the Issue?

A fundamental premise of the position articulated by the Physician Advisory Group in this discussion paper is that general and family practitioners have an important role to play improving management of primary health care services. This concept is distinct from "managed care" as defined in the context of US experience where it serves as an umbrella category encompassing a diverse number of practices and claims. The marketing of this expression has generated both bewilderment and fear, especially when contrasted with the Canadian health care system. The US system of managed care is perceived as a potential threat to the underlying principles of the Canadian health care system, i.e., universality, comprehensiveness, and accessibility. Consequently, reference to this term frequently creates uncertainty in providers as well as patients.

However, it is important to consider managed care not as a system of health care delivery according to US experience, but rather in terms of its defining features, i.e., management of care. Physician management of health care is what the majority of GP/FPs already provide. It is therefore important to highlight three different areas of reform in context to this understanding of managed care.

Areas of Consideration for the Future:

The first area is the management of the costs primary care physicians fundamentally affect by the prescriptions they provide to their patients. Inappropriate, excessive and costly use of the Ontario Drug Benefit (ODB) Program is a serious policy concern in Ontario. The OMA is supportive of the development and implementation of initiatives to address this issue. The implementation of a pilot program, whereby financial incentives would be provided to family practitioners to appropriately address this cost and quality problem, exemplifies one approach that could be adopted with respect to controlling ODB expenditures. In order to implement this program, expenditures below a prescribed target could be pooled as a budget for ODB outlays. Any savings or overruns resulting from budgeted totals could be spread among the entire family practice population. Savings could be shared equally between family practitioners and government, and could be balanced by expenditures exceeding the budget. Physicians as a whole would therefore be given an interest in the actual level of outlays as well as savings. The savings or clawbacks would be distributed on a per capita basis that depended on the family practice's rostered population aged 65 and over and their covered dependents.

The pilot program described above highlights a second area of managing health care services: the question of who decides what treatment practices are defensible within budgetary limits. To implement the drug benefit reform professionally requires acceptable guidelines for pharmacotherapy. Otherwise, this financial inducement can compromise what medical professionals regard as fundamentally sound practice. This in turn requires monitoring: as with referrals, acceptable program performance requires monitoring by professional peer experts in reference to broadly accepted guidelines. This mode of managing' patterns of care is sharply different from some versions of managed care pre-and post-utilization review, where unknown practitioners from other jurisdictions use guidelines as standards', excluding payment for care that is deemed to fall outside' the rule book. It is to avoid this form of intrusive and morale-depleting management that the Physician Advisory Group is suggesting more professionally-acceptable forms of review. The invocation of management' does not constitute an argument; rather, it is a slogan that needs to be put aside when conquering particular means of improving the cost-effectiveness, continuity and quality of the services family practitioners provide or prescribe.

Finally, there is the management of choices available to both family practitioners and their patients. No health care system can give practitioners and patients everything they might wish exactly when they desire service. Micro-allocation - deciding who gets what at what time in what place in the queue - is an essential component of the physician's role. It is of course shared with other parties and constrained by available resources (capital and labour) as well as by law. But the capacity to choose with whom to roster, what referrals to suggest, and the timing of treatment, within broader constraints, is of importance to physicians and patients alike. The Physician Advisory Group emphasizes that it is patient and professional choices that is central to balanced reform.

Ethical Issues in Managing Care - Professionalism

As health care costs have increased and demands have been made for more cost-conscious health care, a movement toward adopting some of the principles of certain forms of managed care has occurred. Although not unique to this concept, managed care has at least two conflicting loyalties:

  1. physicians are expected to balance the interest and trust of their patients with the needs of other patients in terms of prioritizing consumption of health care resources;

  2. the financial interests of physicians can conflict with patient needs.
In order to address these conflicts, physicians must not compromise their duty of loyalty to patient care, i.e., physicians must place patient interests ahead of their own interests, including financial remuneration. Financial conflicts will always be present in the payment mechanism selected regardless of the model of delivery. Physicians generally have been able to maintain their duty to their patients despite these conflicts. However, financial incentives to provide care reduce the conflict and enhance quality of care in contrast to financial incentives which limit care and exploit the financial motives of physicians.

Financial incentives which limit patient care are problematic for the following reasons:

  1. they exploit the financial interest of the physician;

  2. unlike FFS, they are likely to result in the under servicing of patients' interests and desires, which creates conflicts since patients generally prefer the risk of too much care as opposed to the risk of too little care;

  3. patients may be unaware they did not receive the maximum care available;

  4. the greater the financial incentive to minimize cost the more likely it is that physicians could provide inappropriate care.
The most effective means to eliminate these conflicts is to create useful financial incentives based on quality rather than quantity of service. Reimbursement should promote a standard of appropriate physician behaviour that helps to maintain the goals of professionalism.

Balancing Professionalism

Judgements about the quality of physician practice should reflect several measures.

  1. Consideration must be given to outcomes data, such as mortality and morbidity rates.

  2. Recognizing that outcomes data are frequently beyond physician control, it is important to consider the degree to which physicians adhere to practice guidelines or community standards.

  3. Patient satisfaction is considered to reflect whether the physician has addressed the goals of the patient and their right to exercise self-determination.

  4. Peer review is essential to provide important assessment of quality in areas that are difficult to assess reliably.

Although measurements of quality assurance remain in the rudimentary development stage, evaluation of models and systemic organizations cannot rely solely on an analysis of expenditures or economic href="#4">incentives for income.

Improving Preventive Health Care and the Realities of Clinical Practice

Government has long planned for placing a high priority on prevention and health promotion while reforming the health care system. As outlined for government in the Community Health Framework Project in 1995, preventive care has been defined as "an intervention undertaken by a person believing themselves to be healthy for the purpose of preventing disease." Clinical prevention in its broader sense is defined as a provider-patient exchange that promotes health aimed at preventing illness or injury. In the current fee-for-service model, a variety of services have been used to address preventive issues. These services include counselling, screening , (e.g. PAP tests and mammography), immunization, to chemoprophylaxis in asymptomatic individuals (e.g. tamoxifen for breast cancer).

Health promotion has not been the exclusive domain of the physician, as many allied health care providers have assisted in enabling individuals and communities to access control over their own health and improve their outcomes. However, contrary to current discussions which frequently assume that physicians have not provided care in the wellness area, but rather have only focused on illness, physicians in solo practice as well as HSOs have always been active in health promotion.

A recent US study completed at the Harvard School of Public Health Centre, Risk Analysis by Drs. Teng and Graham suggests that "medical care is far more cost-effective than environmental or safety measures when it comes to cheating a grim reaper." Astonishingly, average costs of a year of life saved for childhood immunizations and appropriate prenatal care was less than zero. Flu shots cost on average $600 per year, in sharp contrast to breast cancer screening, which is estimated to be $17,000 per year of life saved.

In summary, the findings suggested that:

  1. medical care generally saves lives at a cost less than the workplace safety or environmental measures;

  2. exorbitant amounts of money are spent to alleviate minor cancer risks;

  3. organized medical models emphasizing prevention can fall short of maximizing cost-effectiveness;

  4. cost-effective spending could cut significant expenditures in the health care budget without increasing the mortality rate.
Canada has long been aware of prevention and health promotion, as exemplified by the Canadian Task Force on the Periodic Health Examination, an international pioneer in the area of preventive medicine. The terms of reference of the Task Force were to:

  1. identify major preventable causes of morbidity and mortality affecting Canadians,
  2. evaluate the effectiveness of possible preventive manoeuvres applied to healthy individuals, and
  3. to recommend age-related packages' of preventive services that could be included in the periodic health examination.
The Problem with Prevention

The challenge remains that even as new health-related technologies and preventions are identified, the problem facing their implementation in individual practice remains, that is,

"How does one get a group of physicians or providers to provide the desired preventive service to a target population so that the majority of the population most likely to benefit from the services actually receive it at appropriate intervals?"
There is a two-fold answer to this question:

  1. Information is not enough. As new technologies on drugs are produced, efficacious treatments diffuse quite slowly through communities, through the social and professional interactions of physicians in their local meeting places. Consequently, considerable effort must be made to target local physician leaders with the introduction of such topics in order to generate enthusiastic support within the local physician community for such treatments.

  2. Physician remuneration. Remuneration affects the organization and delivery of preventive health care.

In an ideal setting, the recognition of the practice of health promotion, preventive counselling and related activities would modify reimbursement mechanisms to encourage the practice of such services by physicians. Proponents of capitation argue that incentives are inherent in this method of remuneration: payments are defined to a population and therefore capitation should encourage targeted interventions by shifting the provider focus to wellness' versus sickness' care. However, there is no compelling evidence from the Canadian experience to support such a view.
According to Battiste et al, other major determinants of preventive practice are continuing education, physician gender, and provider attitude. Further studies by Battiste et al (1990 Woodward), also identified certification status, knowledge of risk factors, socio-demographic and practice organization factors as determinants of preventive practice behaviour. An investigation of practice patterns in HSOs and CHCs by Abelson and Lomas cast doubt on the assumption that HSOs and CHCs lead to increased levels of disease prevention when the authors found that "few differences exist between HSOs and CHCs in fee-for-service practice in their approach to, and conduct of, disease prevention activities."

As well, a randomized prospective study conducted by Hickson, Altemer and Perrin in 1987 examined the exact effect that the method of reimbursement has had on physician behaviour, and found that: (a) fee-for-service had the advantage of promoting well-child care, and (b) fee-for-service physicians provided superior continuity of care."

The Physician Economic Incentive

Further studies published to date, such as those by McIsaac and Frank, indicate physicians must want to change, if change is to happen. In order to increase the use of appropriate preventive screening, practice efficiency must be increased without increasing physician workload or decrease practice earnings. Information systems that save physicians time and aggravation by quickly summarizing the preventive indicated care for a given patient as part of a progress note or warning, would be an appropriate intervention. The cost incurred to the provider of course is the front-end data entry that must be done to automate existing patient records. It is the opinion of the Physician Advisory Group that rather than substituting additional economic incentives for preventive screening, investment in technology, such as appropriate software programs with rostered patient populations, is more appropriate.

Tools for Preventive Care - Limited Application for Cost-Effectiveness in Prevention

  1. Recommended Core Health Maintenance Manoeuvres

With respect to core health maintenance manoeuvres, the committee is supportive of the recommendation proposed by McIsaac and Frank in the document Improving preventive services in Ontario. Quite appropriately, widespread expert opinion suggests that not all things can be done for the entire population in a cost-effective manner. The Physician Advisory Group therefore supports the recommendations for core maintenance manoeuvres suggested in Table 1.

Table 1
Prenatal/perinatal Manoeuvres Childhood HMMs & Immunizations Pap Smears and STD Screening Elderly HMMs
Serologic testing for syphilis.

Newborn 1% silver nitrate/.5% erythromycin.

Urethral, cervical smears and cultures for gonorrhoea in pregnant women.

Blood group and antibody tests.

Hepatitis B determination.

Counselling in support of breast feeding.

DPTP, MMR, Hib. Serial measures of growth, and repeated assessments of hips, eyes and hearing in first year of life.

Referrals for home visits in high risk for child abuse.

Pap smear as per National Workshop Report of 1991(38). Serologic test for syphilis in high risk. Urethral, cervical smears and cultures for gonorrhoea in high risk.

Post-abortion contraceptive counselling.

Invitation for fall "meds review" with concurrent administration of influenza vaccine.

  1. Development and Implementation of Information Technology
Cost-effective tools must be developed to enhance the provision of preventive health measures in a timely and appropriate manner. Consequently, the Physician Advisory Group recommends that a computer-based information system providing such information as HMMR reminders at the time of patient encounter, or for annual influenza vaccinations and similar time-saving sensitive HMMRs at a predicted date, form the basis of a program for enhanced preventive service delivery.

Summary

In summary, many preventive interventions have the potential to improve the health of a population, but for the purposes of this discussion, they are confined to specific medical service intervention initiatives.

Preventive health interventions must be seen in the broader context of public health: health policy aimed at the prevention of:

  1. poverty
  2. social and domestic violence
  3. degradation of the environment by pollution, and finally
  4. life-style choices, such as substance abuse.
Contrary to much of the current rhetoric, however, the focus of such preventive initiatives should be appropriately limited. The medical profession has always been active in health promotion and prevention and recognizes that these are integral components of primary care. The ambulatory setting offers an excellent opportunity for implementation of such preventive programs. However, compelling evidence to suggest that the capitation payment system alone encourages prevention and health promotion is sadly lacking.

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Referrals

(men and women) Women in Medicine, Can Med Assoc, 1995
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(According to ...)Health Care: a Public and Private Issue, Liberty Health, speech originally presented to the Conference on Public-Private Partnering, Halifax, Nova Scotia, April 27, 1995, sponsored by the Atlantic Provinces Chamber of Commerce.
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(the financial..) AMA Council on Ethical and Judicial Affairs, Ethical interests in managed care, JAMA, January 25, 1995.
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(incentive for income) AMA, Ethics of managed care, JAMA, Jan. 25, 1995, vol. 273.
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(an intervention...) Kasl and Cobb 1966
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(medical care...)The Globe and Mail, Wednesday, July 13, 1994.
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(How does...) Coleman JF, Katze, Menzel H. Medical innovation: a diffusion study, ref. 20.
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(fee-for-service...)Capitation: a wolf in sheep's clothing, BCMA, November 1995.
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(Frank) Frank J, McIsaac W, Improving preventive services in Ontario HSOs (draft), February 1994.
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(Contrary to...) Capitation: a wolf in sheep's clothing/, BCMA, November 1995.
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