Proposed Telephone Recorded Message Script

Are you calling because you are ill? If NO (ignore script); if YES please listen…..

You have reached the Doctor’s Office. Please listen to the entire message. Due to a current outbreak of Severe Acute Respiratory Syndrome or (SARS), this office is taking precautions to control the spread of the disease. If you’ve been in contact with someone with active SARS, or if you have visited a hospital that is now closed due to SARS or traveled to Vietnam, China, Hong Kong, Singapore, or Taiwan and you have a fever, headache, muscle aches, malaise, cough or shortness of breath please DO NOT COME INTO THE OFFICE. You can either call Telehealth Ontario at 1-866-797-0000 or the Ontario Health INFOLINE at 1-888-668-4636 or go directly to the nearest EMERGENCY DEPARTMENT or SARS assessment centre.