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November 15, 2022

Challenging Patient Encounters: Strategies to enhance safe care

Presented by OMA and the Canadian Medical Protective Association (CMPA).  

This webinar will focus on discussing practical strategies and communication tools to help handle challenging patient encounters.

After attending this session, the participant will be able to:

  1. Identify practical communication strategies to use in challenging patient encounters
  2. Describe 2 communication tools to enhance your patient interactions.
  3. Recognize the impact of effective communication strategies on patient safety and mitigating medico-legal risk.

Event date : Nov 15, 2022

Event time: 6:00-7:30p.m.

Cost: Free

Location: Virtual webinar

Registration details

Contact us

For more information, contact Shamini Martin